Botswana Qualifications Authority Establishment Project - Change Management

Client: 
Botswana Qualifications Authority

LEAD provided Change Management and Culture Transformation Services to support the establishment of the Botswana Qualifications Authority as a high performance organisation that is efficiently and effectively delivering on its mandate to drive the implementation of the National Credit and Qualifications Framework in a manner that is responsive to the needs of its stakeholders

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Our Clients

This project developed the FNBB service strategy that clearly sets the service standards and “road map” for service excellence. The service strategy is envisioned to inculcate a culture of continuous...