Quality Management
Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.
Our Clients
LEAD partnered with the Botswana Examinations Council to develop a Communications Strategy broadly aimed at; identifying BEC’s key stakeholders and their understanding and perceptions of the mandate...