Development of a Performance Management System for Botswana Examination Council (BEC)
Client:
Botswana Examinations Council
The project involved development of the PMS across the organization, including strategy map, corporate scorecard, divisional scorecards and department scorecards; as well as the Development of Performance Agreement for staff; and Training of the organization on the system and development of a Performance Management handbook. This role also included the development of a Change Management Plan and training at both executive and staff level.
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Our Clients
This project developed the FNBB service strategy that clearly sets the service standards and “road map” for service excellence. The service strategy is envisioned to inculcate a culture of continuous...