Development of a Strategic Plan and Performance Management System for BOCONGO
Client:
BOCONGO
This project included the development of the Botswana Council of Non-Government Organizations 2010 – 2016 Strategic Plan and a Performance Management System that translates the Strategic Plan into operational terms with measurable key performance indicators. It included a thorough stakeholder analysis and the development of a situational analysis that articulated the current reality. The project further included the development of a Monitoring and Evaluation framework that defined the system to assess BOCONGO’s impact within each of the NGO sectors.

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Our Clients
This project developed the FNBB service strategy that clearly sets the service standards and “road map” for service excellence. The service strategy is envisioned to inculcate a culture of continuous...