Mabu Nteta-

Customer Experience Support Specialist

Principal Management Consultant with experience in training, business turnaround and performance improvement. Plans, Manages and delivers projects in customer service training, consulting and Research. Possesses exceptional abilities in accurately identifying business problems, formulating strategic plans, facilitating & initiating change and helping to design new strategies for implementing new processes in challenging and diverse environments. Additional experience in supervisory and Leadership Development, Furthermore, Has a proven track record of success in various listed & non-listed entities, seeing them through turnarounds, and volatile competitive landscapes.  An experienced and solutions driven thought leader on organisational development and team building processes. Has dynamic process facilitation skills, leads and guides workshops, away days, breakaway sessions, retreats and conferences.