Ikanyeng Moipolai

Change Management Specialist

Ikanyeng is a Certified Change Management consultant, Prince2 certified Project Manager with good understanding of SARAH methodology and Cultural sensitivity issues skills set. Her experience covers Chairing Change Advisory board and ECAB (Emergency Changes) meetings, Risk analysis, ensuring that changes that were implemented did not cause conflicts, Successfully managed the customer relationship of a major Telecoms Service provider account ensuring ongoing Customer satisfaction, Providing leadership for change agents, Undertaking risk analysis and impact assessment against all changes proposed, whilst interfacing with support groups and customers.